Sol MessagerTM, the best tool in Canada for managing and broadcasting telephone on-hold messages.  

FAQ of Sol MessagerTM, the best software in Canada for managing and broadcasting telephone on-hold messages.


What’s the difference between voice messaging and on-hold messages?

Voice messaging answers and routes calls using interactive menus, such as: "Welcome to Solist Technologies. For after-sales service, please press 1. For the accounting department, please press 2…". On-hold messages, however, are heard every time the caller is put on hold. Sol MessagerTM is a tool for managing and broadcasting on-hold messages.
 

Is Sol MessagerTM compatible with my telephone system?

Totally! All commercial telephone systems have a plug-in for on-hold messages. You just need to connect the sound card to the telephone system via a standard wall jack.

Will my telephone service be interrupted during the installation?

Not at all! Your telephone service won’t be interrupted and the installation only takes a few minutes.

In case of an emergency or for current promotions, could I create a message on the spot?

Of course! Solist offers this option to customers who want to take a more independent approach. All you need is a microphone, the right environment and an activation-import code. Your Solist adviser will recommend the best approach based on your needs and objectives

 

Turn telephone waiting time into business opportunities

Turn telephone waiting time into business opportunities

With Sol MessagerTM, inform customers, advertise your products and, above all, turn waiting time into a pleasant and profitable experience.

A standard PC is all you need to manage the system—just like a PDA. It only takes a moment to broadcast a current promotion or insert an advertisement for the week.

Make the most of telephone waiting time to build awareness of your products in Canada.

Just imagine...a virtual waiting room where you’re in full control of the content and broadcasting!

Sol MessagerTM is easy to install and user-friendly with unique options and leading-edge technology. Nobody else offers you that kind of flexibility, transparency and control at the same time.

Call today to speak with a Solist adviser! LAVAL:(450)978-8888 Toll free: 1-877-599-8888.
Sol MessagerTM, the best tool in Canada for managing and broadcasting telephone on-hold messages
Turn telephone waiting time into business opportunities
Make the most of telephone waiting time to build awareness of your products, remind customers about the current promotion or simply introduce your company and say that your customers are important to you. In the end, your goal is to deliver professional communications that reflect your company’s brand image.

Give your customers an informative virtual experience
Need to look for a file or fill out an order? Make sure your customers are treated as pleasantly as possible as soon as you put them on hold. Everyone says it: "Your call is important to us…". With Sol MessagerTM, you prove it by really taking care of the people who call you.

Inform and entertain customers while talking about your products and services
You can use your own advertisements, the daily news or entertainment. The possibilities are endless with Sol MessagerTM… Whether they hear "Monday morning banter…", daily news, or your weekly promotion, every caller on hold will receive relevant and varied information, adapted to the day of the week, date of the month and your marketing strategies.

Manage your own broadcasting or let Solist do it for you…
Once the installation is complete, what you do is up to you! No other system offers this much flexibility and control, while remaining so user-friendly. The schedule and calendar are programmed like a PDA… it’s as easy as 1-2-3.

If you don’t have the time or feel computer-challenged, let Solist Technologies take care of it for you. The choice is yours!